ប្រធានភ្នាក់ងារសេវាធនាគារវីអាយភី

This role is responsible for leading a small team doing sales and marketing activities targeting VIP customer set, increase customer base, acquire new customers and cross selling existing/ new products to meet the branch target. This role is also to ensure great services and experience provided to the customers.

Main Duties

• Operate and lead to acquire new business and manage exiting customers to achieve the business target.
• Develop new strategies to improve client satisfaction.
• Build positive and productive relationships with clients for business growth.
• Understand customer needs and develop plans to address them.
• Cross sell bank product to optimize the revenue.
• Identify and maintain good relationship with key internal and external contacts and influencers to help drive business growth
• Work collaboratively with all relevant internal team members to offer highest service quality to customers
• Ensure that the highest quality of service is offered in the VIP premises at all the time.
• Ensure that client requests and complaints are handled timely and accurately.
• Maintain up-to-date knowledge about company products and services.
• Champion the implementation and sustainability of the VIP Service Proposition.
• Coach, lead and empower the team to achieve best performance and maintain an open, honest and satisfying team work environment.
• Ensure full compliance with the bank’s policies and procedures
• Other tasks assigned by the management.

Job Requirements

• Bachelor Degree in Banking, Management or related field.
• At least 3 years’ experience in related areas.
• Strong customer service and result-oriented personality
• High initiative, commitment, good communication and problem solving skill.
• Good organizational skill, time management and team building.
• A strong desire to work in a team and deal with challenge.
• English language proficiency, the Chinese language is a plus (written and verbal)
• Computer literacy; in particular, Microsoft Word, Excel and Power Point

Download Job Announcement

ប្រធានភ្នាក់ងារសេវាធនាគារវីអាយភី

របៀបដាក់ពាក្យ៖

បេក្ខជនដែលមានចំណាប់អារម្មណ៍ សូមអញ្ជើញផ្ញើប្រវត្តិរូបសង្ខេប (មានបិទរូបថត) ជាមួយលិខិតអមជាភាសាខ្មែរ/អង់គ្លេសមកធនាគារតាមរយៈអុីម៉ែល: hr@ftbbank.com ឬការិយាល័យកណ្តាល ស្ថិតនៅអគារលេខ ៣៣ C-D ផ្លូវលេខ ១៦៩ សង្កាត់វាលវង់ ខណ្ឌ ៧មករា រាជធានីភ្នំពេញ ឬតាមសាខាណាមួយ របស់ធនាគារពាណិជ្ជកម្មក្រៅប្រទេស នៃកម្ពុជា ។ មានតែបេក្ខជនដែលមានលក្ខណៈសម្បត្តិគ្រប់គ្រាន់នឹងត្រូវបានជាប់ក្នុងបញ្ជីសម្រាំង និងត្រូវបានទូរស័ព្ទអញ្ជើញឲ្យមកចូលសម្ភាសន៍ ។
ព័ត៌មានបន្ថែមសូមទំនាក់ទំនងមកកាន់លេខទូរស័ព្ទ: ០៨១ ៦៦៦ ៥៩៧ / ០៨១ ៦៦៦ ៥៣៥

Please visit our website: https://www.ftbbank.com/careers

Contact

Head Office Branch

HR Department

Tel	:	+855(0)23 862 111
Fax	:	+855(0)23 426 108/ 426 410
Email	:	info@ftbbank.com
Website	:	www.ftbbank.com
Swift Code	:	FTCCKHPP
Address	:	No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

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